offered services
airline services
- Assistance to flight personnel
- Provision of hotels, transport and restaurants to flight staff
- Management of start-ups in a new airport
- Training relating to mandatory airport certificates
- Updating of on-board paper documentation
- Collection and reporting of on-board sales proceeds
- Supervision
- Direct relations with the airport authorities
- On-board cleaning and cabin arrangement
- Disruptions management (Hotac accommodation, meal supply)
- Creation and use of technologies customized to the airline
cash management
- Collection and reporting of proceeds from on-board sales
- Use of technologies to reduce flight crew time
- Use of reliable and maximum security suppliers
- Widespread presence in European airports
supervision
- Supervision for the entire Turn Around
- Supervision of check-in, boarding and runway areas
- Direct relations with the airport authorities
- Disruptions management (Hotac accommodation, meal supply)
- Use of technologies customized to the airline
passenger services
- Seamless check-in experiences
- Personalized assistance for travelers
- VIP assistance
- Disruption management
success stories
reduction of cash bag delivery downtime
Thanks to the creation and provision of the eBag app, we were able to reduce the downtime of cash bag
delivery by flight staff from 3 minutes to 20 seconds.
Ebag app has also reduced control times and facilitated the control and reporting of collections. All the data
and the amount of the collections can be consulted in real time by both the airline, the catering company
and the cash management company
cost reductions caused by disruptions
Thanks to our airport experience we have created DisrApp, an app capable of creating and managing
Meal and Hotac vouchers, limiting expenses and fraud against the airline, streamlining the voucher supply process, drastically reducing waiting times and significantly reducing complaints from part of the passenger
improvement of on time performance
Our approach based on the constant presence at the airport, on the experience of the staff on shift and on the management of critical issues has been able to increase the OTP, making Vueling the airline with the best OTP at the FCO airport.
